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At YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”), we work hard to ensure that it is a safe place for our students, and protecting their data is a top priority. We believe you should always know what data we collect from you and how it’s used and shared.
YouHue is committed to being transparent with how we handle your information, in full compliance with laws that matter to you such as COPPA, FERPA, and the GDPR.
You should read this policy in full, but here are a few key points:
The following Privacy Policy (“Policy”) summarizes the various ways that YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”) uses the information you provide to us or we gather from you while you access or use the website at (the “Site”), our mobile applications (“App”), and our related sites and online services (collectively, the “Services”). It is our goal to provide you with information that is tailored to your individual needs and, at the same time, respect your privacy.
Please read this Policy carefully. Access to or use of any part of the Services will constitute your notice about our collection, use, and disclosure of your information in accordance with this Policy. If you do not wish for us to collect, use, and disclose your information in accordance with this Policy, please do not access or use the Services.
By using the Services, you are consenting to:
This policy applies to information we collect:
This Policy applies solely to information collected by us through the Services and does not apply to any third-party activities, including third-party websites linked from our Services, third-party social networking platforms or features we make available through our Services, or third-party ads displayed on our Services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.
YouHue is the responsible party or data controller regarding Personal Information collected through our Services. If you have any questions or concerns at any time about your data or privacy, please email us at support@youhue.com.
YouHue collects general and personal information about you when you use our Services and through other interactions and communications you have with us. We consider personal information to be any information about an identifiable individual or information that can be used to identify an individual, and includes “Personal Data” as that term is defined under the GDPR. We will only collect, use, and share your personal information in accordance with this Privacy Policy.
The statements we make regarding the information we collect from or about students and how we use this information applies equally to all students regardless of their age. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as students 13 years old and above.
We currently have two different levels of information:
Creating Educator Account: If a school or an educator chooses to use YouHue in school, they sign up for an educator account by providing their name, email address and password. They create or join their school and, in some cases, share an identification document with us for us to verify them as an educator of the chosen school. Multiple classrooms can be created, and multiple educators can be invited to join a school.
In our Services, educators can be verified into a school in two ways. Firstly, a school admin, appointed upon request to YouHue by an educator, is responsible for verifying educators at their school. The role of a school admin is designated based on a direct request to YouHue from an educator seeking to become an admin. Secondly, educators who are not school admins have the ability to automatically verify new educators when they invite them to join their class.
Our Admin Dashboard is designed for transparency, clearly indicating which educator or staff member verified each educator. This ensures accountability, so in the event an educator is incorrectly verified into a school, it’s possible to identify and address the responsible party. Additionally, when the YouHue team verifies an educator into a school, this action is made visible to all the school admins, maintaining a high level of clarity and oversight in the verification process.
Creating Student Account: Student accounts on YouHue can be set up in two ways:
Both methods are designed with student privacy and security in mind, adhering to our commitment to protect student data in compliance with COPPA and other relevant privacy laws. For more information on school consent, please see the FTC’s COPPA FAQ’s.
HOW DOES YOUHUE PROTECT CHILDREN’S PERSONAL INFORMATION?
Protecting children’s privacy is of utmost priority to us. We take many special precautions to protect the privacy of children:
YouHue is a platform that allows Students to share information about their current moods to an Educator. Students’ mood logs may be shared with their teachers, school counselors, or school leaders at the school’s discretion or by seeking parental consent. That is all. No personal information about students will be made public, ever.
We only keep a Student’s personal information for as long as their account is active unless we are required by law to retain it or to enforce our Terms. We follow two principles for Student accounts deletion:
There are currently two categories of Users on our Service: Educator and Student.
For Educator, we collect and store the following types of information:
Educator Name and Email — We collect the name and email of educator, when they sign up for our Services, register interest on our website, contact us on our website, or when existing educators invite other educators in their school from within the app. We use the emails to keep in touch with our educators about our Services and ask them for feedback on how we’re doing and how else we can help.
Password — Educators create a password on YouHue to secure their account and log in privately. They do this when signing up, or by using the password reset feature.
School/Organization Information — A teacher, school leader, or counselor provides the name of their school or organization when creating their school upon sign up. This info is associated with their accounts and with student accounts. Having school information helps us create connections within a school community to support program implementation and it helps us associate each teacher, student, and class with the correct school community.
Educator identification document – Sometimes we will need to verify that the educator joining a new or an existing school belongs to the school they are requesting to join. For this, we collect educators’ school ID or any form of documentation that shows their name, title and school.
When you choose to provide us with your personal information through the Service in some other manner (e.g., when you send us an email asking a question, submit a support request, participate in a video testimonial about our Service, or choose to participate in any research efforts with YouHue to improve the Service).
For Student, we collect and store the following types of information:
Student First and Last Name (or first name + last initial, or simply initials) – It is up to the educators what name they want to register their student as. It is for the educators to identify each of their students on YouHue and so students can see their educators on YouHue. Educators enter students’ names themselves in the YouHue Admin Dashboard. Student names are only used in the app and the reports downloaded by educators, or emails sent to educators or if educators send a login instructions email to the student.
Mood logs — YouHue uses mood tracking to help students understand emotions and communicate them to their educators. Each mood log consists of a mood name, mood tags, mood description (as entered by the student) and a date/time. Logs are stored in the student’s journal so they can reflect on logs to understand the causes and effects of emotions. Logs are also shared with the student’s educators to help them understand the student’s needs, as well as how they can better connect for learning and wellness.
Like most web-based services, we (or our service providers) may automatically receive and log information on our server logs from your browser or your device when you use the Service. For example, this could include the frequency and duration of your visits to YouHue. If you use YouHue on different devices, we may link the information we collect from those different devices to help us provide a consistent Service across your different devices. If we combine any automatically collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy.
The technologies and information we automatically collect include:
We may use the Information we collect to:
We will not use your Information to:
We do not sell or rent any of your (or your student’s) personal information to any third-party for any purpose – including for advertising or marketing purposes. We use the information we collect from you to provide you with the best YouHue experience.
YouHue does not sell or rent your (or your student’s) personal information to any third party for any purpose – including for advertising or marketing purposes. Targeted advertising is not permitted on YouHue. Furthermore, we do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:
This refers to disclosures to our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out below.
We may disclose your Information:
We take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Information. We store all the Information you provide on our secure (password- and firewall-protected) servers. In addition, your YouHue account is protected by a password. We will not ask you for your password except when you log into YouHue. You can help us protect against unauthorized access to your account by keeping your password secret at all times.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical, and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
Data transmission over the internet is inherently insecure, and we cannot guarantee the full security of data sent over the internet. Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% sure. Outages, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.youhue.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Security for Google User Data: All data retrieved via Google APIs — specifically student and educator email addresses — is encrypted during transmission (SSL/TLS) and while at rest. Access to this data is strictly restricted to the automated account-creation processes and is protected by the same high-level security standards as our core student records.
YouHue is hosted in the United States. If you use the Service from the European Union, or any other region with laws governing data collection, protection and use that may differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States. Where we transfer, store and process your personal information outside of the European Union or EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws.
By using the Service, you consent to the transfer of your personal information outside your home jurisdiction, including to the United States, and to the storage of your personal information in the United States, for the purpose of hosting, using and processing the personal information in accordance with this Privacy Policy. You further acknowledge that these countries may not have the same data protection laws as the country from which you provided your personal information. You have the right to withdraw your consent at any time by contacting us as described in the “Contact Us” section below.
YouHue aims to provide you with easy access to any personal information we have collected about you. If that information is incorrect, we give you easy ways to update it, or to delete it, unless we must keep that information for legitimate business or legal purposes.
You may update, correct, or delete some of your (or your Student’s) profile information or your preferences at any time by logging into your account on YouHue and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update, correct, or delete certain personal information that you have provided to us by contacting us at support@youhue.com. We will respond to your request within 48 hours. Please note that while your changes may be reflected promptly in active content, users that have previously accessed the content may still have access to old copies cached on their device or may have copied and stored your content. In addition, we may retain a backup copy of the prior version for a limited period or for legal purposes.
If you ever want to delete your YouHue account, you can do that at any time by contacting us at support@youhue.com. Student accounts can be deleted by you from within your admin dashboard.
When you delete your account, we delete your profile information and any other content you provide in your profile (such as your email address). Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account.
Google Data Deletion: If you disconnect your Google Classroom or request account deletion, all Google-sourced data (including rosters and classroom IDs) will be permanently deleted from our active databases within 48 hours. You may also specifically request the removal of synced Google data at any time by contacting support@youhue.com.
If you registered on YouHue, provided an email to us, or otherwise opted-in to receive communications from us, we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Service, and information regarding products, features or services from YouHue. These communications may include, but are not limited to, social media updates, push notifications, email, and postal mail. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise during business.
We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful. You can always unsubscribe from receiving any of our email or other communications whenever you’d like by clicking the “Unsubscribe” link at the bottom of any YouHue email, or by sending an email to support@youhue.com.
YouHue’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
When you choose to sign in with Google or connect your Google Classroom, YouHue will request access to limited Google account information such as your name, email address, and Google ID. For educators, this allows us to create and manage your YouHue account and connect it with your classroom. For students, this allows their YouHue account to be linked to their school-managed Google account for secure login.
How we use your Google Data:
This data is used solely to deliver YouHue’s educational functionality and is never shared with advertisers or sold to third parties.
We use the minimum scopes necessary to provide these features, and we do not use Google data for purposes unrelated to YouHue’s educational services.
We may update this Privacy Policy from time-to-time by posting a new version on the Services. You should check this page occasionally to ensure you are happy with any changes.
By using the sites and apps, you agree to any amendments we make to this policy. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we’ll provide prominent notice by posting a notice on the Service and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them. In addition, if we ever make significant changes to the types of personal information we collect from children, or how we use it, we will notify you in order to obtain parental consent or notice for those new practices.
We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Service. If you don’t agree with any changes to the Privacy Policy, you may terminate your account (although we’ll be sad to see you go!). By continuing to use the Service after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.
The Services may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
California Civil Code Section 1798.83 permits Subscribers of our software and services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send e-mail to support@youhue.com.
Some web browsers may transmit “Do Not Track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do if they receive these signals. YouHue currently does not respond to “Do Not Track” browser signals or similar mechanisms. If and when a standard is established, we may revise our policy on responding to these signals. Third parties may collect personal information about your online activities over time and across sites when you visit the Sites or use the YouHue Service.
Our Services are owned and operated by or on behalf of YouHue FZ-LLC, with offices at:
195, Ground Floor, Building 5,
Dubai Media City
P.O Box: 73030
Dubai, United Arab Emirates
If you have any questions about this Privacy Policy or our treatment of your Personal Information, please email us at support@youhue.com.
YouHue adheres to the U.S. Children’s Online Privacy Protection Act of 1998 (“COPPA”), Family Educational Rights and Privacy Act (FERPA), and EU’s GDPR in our websites, online services, and apps. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as Users 13 years old and above.
Please help us protect your children’s privacy by instructing them never to provide Personal Information (like their full name, e-mail address, etc.) without your permission.
If you have any concerns, please email us at support@youhue.com.
If you are under 13, you should get your parent’s, legal guardian’s, or school’s permission before giving out your contact information, like e-mail address or phone number, or any other Personal Information, to YouHue or to anyone else.
At YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”), we work hard to ensure that it is a safe place for our students, and protecting their data is a top priority. We believe you should always know what data we collect from you and how it’s used and shared.
YouHue is committed to being transparent with how we handle your information, in full compliance with laws that matter to you such as COPPA, FERPA, and the GDPR.
You should read this policy in full, but here are a few key points:
The following Privacy Policy (“Policy”) summarizes the various ways that YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”) uses the information you provide to us or we gather from you while you access or use the website at (the “Site”), our mobile applications (“App”), and our related sites and online services (collectively, the “Services”). It is our goal to provide you with information that is tailored to your individual needs and, at the same time, respect your privacy.
Please read this Policy carefully. Access to or use of any part of the Services will constitute your notice about our collection, use, and disclosure of your information in accordance with this Policy. If you do not wish for us to collect, use, and disclose your information in accordance with this Policy, please do not access or use the Services.
By using the Services, you are consenting to:
This policy applies to information we collect:
This Policy applies solely to information collected by us through the Services and does not apply to any third-party activities, including third-party websites linked from our Services, third-party social networking platforms or features we make available through our Services, or third-party ads displayed on our Services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.
YouHue is the responsible party or data controller regarding Personal Information collected through our Services. If you have any questions or concerns at any time about your data or privacy, please email us at support@youhue.com.
YouHue collects general and personal information about you when you use our Services and through other interactions and communications you have with us. We consider personal information to be any information about an identifiable individual or information that can be used to identify an individual, and includes “Personal Data” as that term is defined under the GDPR. We will only collect, use, and share your personal information in accordance with this Privacy Policy.
The statements we make regarding the information we collect from or about students and how we use this information applies equally to all students regardless of their age. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as students 13 years old and above.
We currently have two different levels of information:
Creating Educator Account: If a school or an educator chooses to use YouHue in school, they sign up for an educator account by providing their name, email address and password. They create or join their school and, in some cases, share an identification document with us for us to verify them as an educator of the chosen school. Multiple classrooms can be created, and multiple educators can be invited to join a school.
In our Services, educators can be verified into a school in two ways. Firstly, a school admin, appointed upon request to YouHue by an educator, is responsible for verifying educators at their school. The role of a school admin is designated based on a direct request to YouHue from an educator seeking to become an admin. Secondly, educators who are not school admins have the ability to automatically verify new educators when they invite them to join their class.
Our Admin Dashboard is designed for transparency, clearly indicating which educator or staff member verified each educator. This ensures accountability, so in the event an educator is incorrectly verified into a school, it’s possible to identify and address the responsible party. Additionally, when the YouHue team verifies an educator into a school, this action is made visible to all the school admins, maintaining a high level of clarity and oversight in the verification process.
Creating Student Account: Student accounts on YouHue can be set up in two ways:
Both methods are designed with student privacy and security in mind, adhering to our commitment to protect student data in compliance with COPPA and other relevant privacy laws. For more information on school consent, please see the FTC’s COPPA FAQ’s.
HOW DOES YOUHUE PROTECT CHILDREN’S PERSONAL INFORMATION?
Protecting children’s privacy is of utmost priority to us. We take many special precautions to protect the privacy of children:
YouHue is a platform that allows Students to share information about their current moods to an Educator. Students’ mood logs may be shared with their teachers, school counselors, or school leaders at the school’s discretion or by seeking parental consent. That is all. No personal information about students will be made public, ever.
We only keep a Student’s personal information for as long as their account is active unless we are required by law to retain it or to enforce our Terms. We follow two principles for Student accounts deletion:
There are currently two categories of Users on our Service: Educator and Student.
For Educator, we collect and store the following types of information:
Educator Name and Email — We collect the name and email of educator, when they sign up for our Services, register interest on our website, contact us on our website, or when existing educators invite other educators in their school from within the app. We use the emails to keep in touch with our educators about our Services and ask them for feedback on how we’re doing and how else we can help.
Password — Educators create a password on YouHue to secure their account and log in privately. They do this when signing up, or by using the password reset feature.
School/Organization Information — A teacher, school leader, or counselor provides the name of their school or organization when creating their school upon sign up. This info is associated with their accounts and with student accounts. Having school information helps us create connections within a school community to support program implementation and it helps us associate each teacher, student, and class with the correct school community.
Educator identification document – Sometimes we will need to verify that the educator joining a new or an existing school belongs to the school they are requesting to join. For this, we collect educators’ school ID or any form of documentation that shows their name, title and school.
When you choose to provide us with your personal information through the Service in some other manner (e.g., when you send us an email asking a question, submit a support request, participate in a video testimonial about our Service, or choose to participate in any research efforts with YouHue to improve the Service).
For Student, we collect and store the following types of information:
Student First and Last Name (or first name + last initial, or simply initials) – It is up to the educators what name they want to register their student as. It is for the educators to identify each of their students on YouHue and so students can see their educators on YouHue. Educators enter students’ names themselves in the YouHue Admin Dashboard. Student names are only used in the app and the reports downloaded by educators, or emails sent to educators or if educators send a login instructions email to the student.
Mood logs — YouHue uses mood tracking to help students understand emotions and communicate them to their educators. Each mood log consists of a mood name, mood tags, mood description (as entered by the student) and a date/time. Logs are stored in the student’s journal so they can reflect on logs to understand the causes and effects of emotions. Logs are also shared with the student’s educators to help them understand the student’s needs, as well as how they can better connect for learning and wellness.
Like most web-based services, we (or our service providers) may automatically receive and log information on our server logs from your browser or your device when you use the Service. For example, this could include the frequency and duration of your visits to YouHue. If you use YouHue on different devices, we may link the information we collect from those different devices to help us provide a consistent Service across your different devices. If we combine any automatically collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy.
The technologies and information we automatically collect include:
We may use the Information we collect to:
We will not use your Information to:
We do not sell or rent any of your (or your student’s) personal information to any third-party for any purpose – including for advertising or marketing purposes. We use the information we collect from you to provide you with the best YouHue experience.
YouHue does not sell or rent your (or your student’s) personal information to any third party for any purpose – including for advertising or marketing purposes. Targeted advertising is not permitted on YouHue. Furthermore, we do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:
This refers to disclosures to our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out below.
We may disclose your Information:
We take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Information. We store all the Information you provide on our secure (password- and firewall-protected) servers. In addition, your YouHue account is protected by a password. We will not ask you for your password except when you log into YouHue. You can help us protect against unauthorized access to your account by keeping your password secret at all times.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical, and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
Data transmission over the internet is inherently insecure, and we cannot guarantee the full security of data sent over the internet. Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% sure. Outages, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.youhue.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
YouHue is hosted in the United States. If you use the Service from the European Union, or any other region with laws governing data collection, protection and use that may differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States. Where we transfer, store and process your personal information outside of the European Union or EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws.
By using the Service, you consent to the transfer of your personal information outside your home jurisdiction, including to the United States, and to the storage of your personal information in the United States, for the purpose of hosting, using and processing the personal information in accordance with this Privacy Policy. You further acknowledge that these countries may not have the same data protection laws as the country from which you provided your personal information. You have the right to withdraw your consent at any time by contacting us as described in the “Contact Us” section below.
YouHue aims to provide you with easy access to any personal information we have collected about you. If that information is incorrect, we give you easy ways to update it, or to delete it, unless we must keep that information for legitimate business or legal purposes.
You may update, correct, or delete some of your (or your Student’s) profile information or your preferences at any time by logging into your account on YouHue and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update, correct, or delete certain personal information that you have provided to us by contacting us at support@youhue.com. We will respond to your request within 48 hours. Please note that while your changes may be reflected promptly in active content, users that have previously accessed the content may still have access to old copies cached on their device or may have copied and stored your content. In addition, we may retain a backup copy of the prior version for a limited period or for legal purposes.
If you ever want to delete your YouHue account, you can do that at any time by contacting us at support@youhue.com. Student accounts can be deleted by you from within your admin dashboard.
When you delete your account, we delete your profile information and any other content you provide in your profile (such as your email address). Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account.
If you registered on YouHue, provided an email to us, or otherwise opted-in to receive communications from us, we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Service, and information regarding products, features or services from YouHue. These communications may include, but are not limited to, social media updates, push notifications, email, and postal mail. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise during business.
We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful. You can always unsubscribe from receiving any of our email or other communications whenever you’d like by clicking the “Unsubscribe” link at the bottom of any YouHue email, or by sending an email to support@youhue.com.
When you choose to sign in with Google or connect your Google Classroom, YouHue will request access to limited Google account information such as your name, email address, and Google ID. For educators, this allows us to create and manage your YouHue account and connect it with your classroom. For students, this allows their YouHue account to be linked to their school-managed Google account for secure login.
How we use your Google Data:
This data is used solely to deliver YouHue’s educational functionality and is never shared with advertisers or sold to third parties.
We use the minimum scopes necessary to provide these features, and we do not use Google data for purposes unrelated to YouHue’s educational services.
We may update this Privacy Policy from time-to-time by posting a new version on the Services. You should check this page occasionally to ensure you are happy with any changes.
By using the sites and apps, you agree to any amendments we make to this policy. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we’ll provide prominent notice by posting a notice on the Service and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them. In addition, if we ever make significant changes to the types of personal information we collect from children, or how we use it, we will notify you in order to obtain parental consent or notice for those new practices.
We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Service. If you don’t agree with any changes to the Privacy Policy, you may terminate your account (although we’ll be sad to see you go!). By continuing to use the Service after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.
The Services may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
California Civil Code Section 1798.83 permits Subscribers of our software and services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send e-mail to support@youhue.com.
Some web browsers may transmit “Do Not Track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do if they receive these signals. YouHue currently does not respond to “Do Not Track” browser signals or similar mechanisms. If and when a standard is established, we may revise our policy on responding to these signals. Third parties may collect personal information about your online activities over time and across sites when you visit the Sites or use the YouHue Service.
Our Services are owned and operated by or on behalf of YouHue FZ-LLC, with offices at:
195, Ground Floor, Building 5,
Dubai Media City
P.O Box: 73030
Dubai, United Arab Emirates
If you have any questions about this Privacy Policy or our treatment of your Personal Information, please email us at support@youhue.com.
YouHue adheres to the U.S. Children’s Online Privacy Protection Act of 1998 (“COPPA”), Family Educational Rights and Privacy Act (FERPA), and EU’s GDPR in our websites, online services, and apps. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as Users 13 years old and above.
Please help us protect your children’s privacy by instructing them never to provide Personal Information (like their full name, e-mail address, etc.) without your permission.
If you have any concerns, please email us at support@youhue.com.
If you are under 13, you should get your parent’s, legal guardian’s, or school’s permission before giving out your contact information, like e-mail address or phone number, or any other Personal Information, to YouHue or to anyone else.
At YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”), we work hard to ensure that it is a safe place for our students, and protecting their data is a top priority. We believe you should always know what data we collect from you and how it’s used and shared.
YouHue is committed to being transparent with how we handle your information, in full compliance with laws that matter to you such as COPPA, FERPA, and the GDPR.
You should read this policy in full, but here are a few key points:
The following Privacy Policy (“Policy”) summarizes the various ways that YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”) uses the information you provide to us or we gather from you while you access or use the website at (the “Site”), our mobile applications (“App”), and our related sites and online services (collectively, the “Services”). It is our goal to provide you with information that is tailored to your individual needs and, at the same time, respect your privacy.
Please read this Policy carefully. Access to or use of any part of the Services will constitute your notice about our collection, use, and disclosure of your information in accordance with this Policy. If you do not wish for us to collect, use, and disclose your information in accordance with this Policy, please do not access or use the Services.
By using the Services, you are consenting to:
This policy applies to information we collect:
This Policy applies solely to information collected by us through the Services and does not apply to any third-party activities, including third-party websites linked from our Services, third-party social networking platforms or features we make available through our Services, or third-party ads displayed on our Services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.
YouHue is the responsible party or data controller regarding Personal Information collected through our Services. If you have any questions or concerns at any time about your data or privacy, please email us at support@youhue.com.
YouHue collects general and personal information about you when you use our Services and through other interactions and communications you have with us. We consider personal information to be any information about an identifiable individual or information that can be used to identify an individual, and includes “Personal Data” as that term is defined under the GDPR. We will only collect, use, and share your personal information in accordance with this Privacy Policy.
The statements we make regarding the information we collect from or about students and how we use this information applies equally to all students regardless of their age. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as students 13 years old and above.
We currently have two different levels of information:
Creating Educator Account: If a school or an educator chooses to use YouHue in school, they sign up for an educator account by providing their name, email address and password. They create or join their school and, in some cases, share an identification document with us for us to verify them as an educator of the chosen school. Multiple classrooms can be created, and multiple educators can be invited to join a school.
In our Services, educators can be verified into a school in two ways. Firstly, a school admin, appointed upon request to YouHue by an educator, is responsible for verifying educators at their school. The role of a school admin is designated based on a direct request to YouHue from an educator seeking to become an admin. Secondly, educators who are not school admins have the ability to automatically verify new educators when they invite them to join their class.
Our Admin Dashboard is designed for transparency, clearly indicating which educator or staff member verified each educator. This ensures accountability, so in the event an educator is incorrectly verified into a school, it’s possible to identify and address the responsible party. Additionally, when the YouHue team verifies an educator into a school, this action is made visible to all the school admins, maintaining a high level of clarity and oversight in the verification process.
Creating Student Account: Student accounts on YouHue can be set up in two ways:
Both methods are designed with student privacy and security in mind, adhering to our commitment to protect student data in compliance with COPPA and other relevant privacy laws. For more information on school consent, please see the FTC’s COPPA FAQ’s.
HOW DOES YOUHUE PROTECT CHILDREN’S PERSONAL INFORMATION?
Protecting children’s privacy is of utmost priority to us. We take many special precautions to protect the privacy of children:
YouHue is a platform that allows Students to share information about their current moods to an Educator. Students’ mood logs may be shared with their teachers, school counselors, or school leaders at the school’s discretion or by seeking parental consent. That is all. No personal information about students will be made public, ever.
We only keep a Student’s personal information for as long as their account is active unless we are required by law to retain it or to enforce our Terms. We follow two principles for Student accounts deletion:
There are currently two categories of Users on our Service: Educator and Student.
For Educator, we collect and store the following types of information:
Educator Name and Email — We collect the name and email of educator, when they sign up for our Services, register interest on our website, contact us on our website, or when existing educators invite other educators in their school from within the app. We use the emails to keep in touch with our educators about our Services and ask them for feedback on how we’re doing and how else we can help.
Password — Educators create a password on YouHue to secure their account and log in privately. They do this when signing up, or by using the password reset feature.
School/Organization Information — A teacher, school leader, or counselor provides the name of their school or organization when creating their school upon sign up. This info is associated with their accounts and with student accounts. Having school information helps us create connections within a school community to support program implementation and it helps us associate each teacher, student, and class with the correct school community.
Educator identification document – Sometimes we will need to verify that the educator joining a new or an existing school belongs to the school they are requesting to join. For this, we collect educators’ school ID or any form of documentation that shows their name, title and school.
When you choose to provide us with your personal information through the Service in some other manner (e.g., when you send us an email asking a question, submit a support request, participate in a video testimonial about our Service, or choose to participate in any research efforts with YouHue to improve the Service).
For Student, we collect and store the following types of information:
Student First and Last Name (or first name + last initial, or simply initials) – It is up to the educators what name they want to register their student as. It is for the educators to identify each of their students on YouHue and so students can see their educators on YouHue. Educators enter students’ names themselves in the YouHue Admin Dashboard. Student names are only used in the app and the reports downloaded by educators, or emails sent to educators or if educators send a login instructions email to the student.
Mood logs — YouHue uses mood tracking to help students understand emotions and communicate them to their educators. Each mood log consists of a mood name, mood tags, mood description (as entered by the student) and a date/time. Logs are stored in the student’s journal so they can reflect on logs to understand the causes and effects of emotions. Logs are also shared with the student’s educators to help them understand the student’s needs, as well as how they can better connect for learning and wellness.
Like most web-based services, we (or our service providers) may automatically receive and log information on our server logs from your browser or your device when you use the Service. For example, this could include the frequency and duration of your visits to YouHue. If you use YouHue on different devices, we may link the information we collect from those different devices to help us provide a consistent Service across your different devices. If we combine any automatically collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy.
The technologies and information we automatically collect include:
We may use the Information we collect to:
We will not use your Information to:
We do not sell or rent any of your (or your student’s) personal information to any third-party for any purpose – including for advertising or marketing purposes. We use the information we collect from you to provide you with the best YouHue experience.
YouHue does not sell or rent your (or your student’s) personal information to any third party for any purpose – including for advertising or marketing purposes. Targeted advertising is not permitted on YouHue. Furthermore, we do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:
This refers to disclosures to our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out below.
We may disclose your Information:
We take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Information. We store all the Information you provide on our secure (password- and firewall-protected) servers. In addition, your YouHue account is protected by a password. We will not ask you for your password except when you log into YouHue. You can help us protect against unauthorized access to your account by keeping your password secret at all times.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical, and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
Data transmission over the internet is inherently insecure, and we cannot guarantee the full security of data sent over the internet. Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% sure. Outages, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.youhue.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
YouHue is hosted in the United States. If you use the Service from the European Union, or any other region with laws governing data collection, protection and use that may differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States. Where we transfer, store and process your personal information outside of the European Union or EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws.
By using the Service, you consent to the transfer of your personal information outside your home jurisdiction, including to the United States, and to the storage of your personal information in the United States, for the purpose of hosting, using and processing the personal information in accordance with this Privacy Policy. You further acknowledge that these countries may not have the same data protection laws as the country from which you provided your personal information. You have the right to withdraw your consent at any time by contacting us as described in the “Contact Us” section below.
YouHue aims to provide you with easy access to any personal information we have collected about you. If that information is incorrect, we give you easy ways to update it, or to delete it, unless we must keep that information for legitimate business or legal purposes.
You may update, correct, or delete some of your (or your Student’s) profile information or your preferences at any time by logging into your account on YouHue and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update, correct, or delete certain personal information that you have provided to us by contacting us at support@youhue.com. We will respond to your request within 48 hours. Please note that while your changes may be reflected promptly in active content, users that have previously accessed the content may still have access to old copies cached on their device or may have copied and stored your content. In addition, we may retain a backup copy of the prior version for a limited period or for legal purposes.
If you ever want to delete your YouHue account, you can do that at any time by contacting us at support@youhue.com. Student accounts can be deleted by you from within your admin dashboard.
When you delete your account, we delete your profile information and any other content you provide in your profile (such as your email address). Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account.
If you registered on YouHue, provided an email to us, or otherwise opted-in to receive communications from us, we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Service, and information regarding products, features or services from YouHue. These communications may include, but are not limited to, social media updates, push notifications, email, and postal mail. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise during business.
We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful. You can always unsubscribe from receiving any of our email or other communications whenever you’d like by clicking the “Unsubscribe” link at the bottom of any YouHue email, or by sending an email to support@youhue.com.
When you choose to sign in with Google or connect your Google Classroom, YouHue will request access to limited Google account information such as your name, email address, and Google ID. For educators, this allows us to create and manage your YouHue account and connect it with your classroom. For students, this allows their YouHue account to be linked to their school-managed Google account for secure login.
If you grant permission, YouHue may also access classroom-related data (e.g., class rosters, assignments, announcements) to enable our core features. This data is used only within the app to deliver YouHue’s educational functionality and is not shared with advertisers or sold to third parties.
We use the minimum scopes necessary to provide these features, and we do not use Google data for purposes unrelated to YouHue’s educational services.
We may update this Privacy Policy from time-to-time by posting a new version on the Services. You should check this page occasionally to ensure you are happy with any changes.
By using the sites and apps, you agree to any amendments we make to this policy. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we’ll provide prominent notice by posting a notice on the Service and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them. In addition, if we ever make significant changes to the types of personal information we collect from children, or how we use it, we will notify you in order to obtain parental consent or notice for those new practices.
We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Service. If you don’t agree with any changes to the Privacy Policy, you may terminate your account (although we’ll be sad to see you go!). By continuing to use the Service after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.
The Services may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
California Civil Code Section 1798.83 permits Subscribers of our software and services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send e-mail to support@youhue.com.
Some web browsers may transmit “Do Not Track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do if they receive these signals. YouHue currently does not respond to “Do Not Track” browser signals or similar mechanisms. If and when a standard is established, we may revise our policy on responding to these signals. Third parties may collect personal information about your online activities over time and across sites when you visit the Sites or use the YouHue Service.
Our Services are owned and operated by or on behalf of YouHue FZ-LLC, with offices at:
195, Ground Floor, Building 5,
Dubai Media City
P.O Box: 73030
Dubai, United Arab Emirates
If you have any questions about this Privacy Policy or our treatment of your Personal Information, please email us at support@youhue.com.
YouHue adheres to the U.S. Children’s Online Privacy Protection Act of 1998 (“COPPA”), Family Educational Rights and Privacy Act (FERPA), and EU’s GDPR in our websites, online services, and apps. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as Users 13 years old and above.
Please help us protect your children’s privacy by instructing them never to provide Personal Information (like their full name, e-mail address, etc.) without your permission.
If you have any concerns, please email us at support@youhue.com.
If you are under 13, you should get your parent’s, legal guardian’s, or school’s permission before giving out your contact information, like e-mail address or phone number, or any other Personal Information, to YouHue or to anyone else.
At YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”), we work hard to ensure that it is a safe place for our students, and protecting their data is a top priority. We believe you should always know what data we collect from you and how it’s used and shared.
YouHue is committed to being transparent with how we handle your information, in full compliance with laws that matter to you such as COPPA, FERPA, and the GDPR.
You should read this policy in full, but here are a few key points:
The following Privacy Policy (“Policy”) summarizes the various ways that YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”) uses the information you provide to us or we gather from you while you access or use the website at (the “Site”), our mobile applications (“App”), and our related sites and online services (collectively, the “Services”). It is our goal to provide you with information that is tailored to your individual needs and, at the same time, respect your privacy.
Please read this Policy carefully. Access to or use of any part of the Services will constitute your notice about our collection, use, and disclosure of your information in accordance with this Policy. If you do not wish for us to collect, use, and disclose your information in accordance with this Policy, please do not access or use the Services.
By using the Services, you are consenting to:
This policy applies to information we collect:
This Policy applies solely to information collected by us through the Services and does not apply to any third-party activities, including third-party websites linked from our Services, third-party social networking platforms or features we make available through our Services, or third-party ads displayed on our Services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.
YouHue is the responsible party or data controller regarding Personal Information collected through our Services. If you have any questions or concerns at any time about your data or privacy, please email us at support@youhue.com.
YouHue collects general and personal information about you when you use our Services and through other interactions and communications you have with us. We consider personal information to be any information about an identifiable individual or information that can be used to identify an individual, and includes “Personal Data” as that term is defined under the GDPR. We will only collect, use, and share your personal information in accordance with this Privacy Policy.
The statements we make regarding the information we collect from or about students and how we use this information applies equally to all students regardless of their age. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as students 13 years old and above.
We currently have two different levels of information:
Creating Educator Account: If a school or an educator chooses to use YouHue in school, they sign up for an educator account by providing their name, email address and password. They create or join their school and, in some cases, share an identification document with us for us to verify them as an educator of the chosen school. Multiple classrooms can be created, and multiple educators can be invited to join a school.
In our Services, educators can be verified into a school in two ways. Firstly, a school admin, appointed upon request to YouHue by an educator, is responsible for verifying educators at their school. The role of a school admin is designated based on a direct request to YouHue from an educator seeking to become an admin. Secondly, educators who are not school admins have the ability to automatically verify new educators when they invite them to join their class.
Our Admin Dashboard is designed for transparency, clearly indicating which educator or staff member verified each educator. This ensures accountability, so in the event an educator is incorrectly verified into a school, it’s possible to identify and address the responsible party. Additionally, when the YouHue team verifies an educator into a school, this action is made visible to all the school admins, maintaining a high level of clarity and oversight in the verification process.
Creating Student Account: Student accounts on YouHue can be set up in two ways:
Both methods are designed with student privacy and security in mind, adhering to our commitment to protect student data in compliance with COPPA and other relevant privacy laws. For more information on school consent, please see the FTC’s COPPA FAQ’s.
HOW DOES YOUHUE PROTECT CHILDREN’S PERSONAL INFORMATION?
Protecting children’s privacy is of utmost priority to us. We take many special precautions to protect the privacy of children:
YouHue is a platform that allows Students to share information about their current moods to an Educator. Students’ mood logs may be shared with their teachers, school counselors, or school leaders at the school’s discretion or by seeking parental consent. That is all. No personal information about students will be made public, ever.
We only keep a Student’s personal information for as long as their account is active unless we are required by law to retain it or to enforce our Terms. We follow two principles for Student accounts deletion:
There are currently two categories of Users on our Service: Educator and Student.
For Educator, we collect and store the following types of information:
Educator Name and Email — We collect the name and email of educator, when they sign up for our Services, register interest on our website, contact us on our website, or when existing educators invite other educators in their school from within the app. We use the emails to keep in touch with our educators about our Services and ask them for feedback on how we’re doing and how else we can help.
Password — Educators create a password on YouHue to secure their account and log in privately. They do this when signing up, or by using the password reset feature.
School/Organization Information — A teacher, school leader, or counselor provides the name of their school or organization when creating their school upon sign up. This info is associated with their accounts and with student accounts. Having school information helps us create connections within a school community to support program implementation and it helps us associate each teacher, student, and class with the correct school community.
Educator identification document – Sometimes we will need to verify that the educator joining a new or an existing school belongs to the school they are requesting to join. For this, we collect educators’ school ID or any form of documentation that shows their name, title and school.
When you choose to provide us with your personal information through the Service in some other manner (e.g., when you send us an email asking a question, submit a support request, participate in a video testimonial about our Service, or choose to participate in any research efforts with YouHue to improve the Service).
For Student, we collect and store the following types of information:
Student First and Last Name (or first name + last initial, or simply initials) – It is up to the educators what name they want to register their student as. It is for the educators to identify each of their students on YouHue and so students can see their educators on YouHue. Educators enter students’ names themselves in the YouHue Admin Dashboard. Student names are only used in the app and the reports downloaded by educators, or emails sent to educators or if educators send a login instructions email to the student.
Mood logs — YouHue uses mood tracking to help students understand emotions and communicate them to their educators. Each mood log consists of a mood name, mood tags, mood description (as entered by the student) and a date/time. Logs are stored in the student’s journal so they can reflect on logs to understand the causes and effects of emotions. Logs are also shared with the student’s educators to help them understand the student’s needs, as well as how they can better connect for learning and wellness.
Like most web-based services, we (or our service providers) may automatically receive and log information on our server logs from your browser or your device when you use the Service. For example, this could include the frequency and duration of your visits to YouHue. If you use YouHue on different devices, we may link the information we collect from those different devices to help us provide a consistent Service across your different devices. If we combine any automatically collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy.
The technologies and information we automatically collect include:
We may use the Information we collect to:
We will not use your Information to:
We do not sell or rent any of your (or your student’s) personal information to any third-party for any purpose – including for advertising or marketing purposes. We use the information we collect from you to provide you with the best YouHue experience.
YouHue does not sell or rent your (or your student’s) personal information to any third party for any purpose – including for advertising or marketing purposes. Targeted advertising is not permitted on YouHue. Furthermore, we do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:
This refers to disclosures to our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out below.
We may disclose your Information:
We take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Information. We store all the Information you provide on our secure (password- and firewall-protected) servers. In addition, your YouHue account is protected by a password. We will not ask you for your password except when you log into YouHue. You can help us protect against unauthorized access to your account by keeping your password secret at all times.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical, and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
Data transmission over the internet is inherently insecure, and we cannot guarantee the full security of data sent over the internet. Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% sure. Outages, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.youhue.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
YouHue is hosted in the United States. If you use the Service from the European Union, or any other region with laws governing data collection, protection and use that may differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States. Where we transfer, store and process your personal information outside of the European Union or EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws.
By using the Service, you consent to the transfer of your personal information outside your home jurisdiction, including to the United States, and to the storage of your personal information in the United States, for the purpose of hosting, using and processing the personal information in accordance with this Privacy Policy. You further acknowledge that these countries may not have the same data protection laws as the country from which you provided your personal information. You have the right to withdraw your consent at any time by contacting us as described in the “Contact Us” section below.
YouHue aims to provide you with easy access to any personal information we have collected about you. If that information is incorrect, we give you easy ways to update it, or to delete it, unless we must keep that information for legitimate business or legal purposes.
You may update, correct, or delete some of your (or your Student’s) profile information or your preferences at any time by logging into your account on YouHue and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update, correct, or delete certain personal information that you have provided to us by contacting us at support@youhue.com. We will respond to your request within 48 hours. Please note that while your changes may be reflected promptly in active content, users that have previously accessed the content may still have access to old copies cached on their device or may have copied and stored your content. In addition, we may retain a backup copy of the prior version for a limited period or for legal purposes.
If you ever want to delete your YouHue account, you can do that at any time by contacting us at support@youhue.com. Student accounts can be deleted by you from within your admin dashboard.
When you delete your account, we delete your profile information and any other content you provide in your profile (such as your email address). Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account.
If you registered on YouHue, provided an email to us, or otherwise opted-in to receive communications from us, we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Service, and information regarding products, features or services from YouHue. These communications may include, but are not limited to, social media updates, push notifications, email, and postal mail. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise during business.
We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful. You can always unsubscribe from receiving any of our email or other communications whenever you’d like by clicking the “Unsubscribe” link at the bottom of any YouHue email, or by sending an email to support@youhue.com.
When you choose to sign in with Google or connect your Google Classroom, YouHue will request access to limited Google account information such as your name, email address, and Google ID. For educators, this allows us to create and manage your YouHue account and connect it with your classroom. For students, this allows their YouHue account to be linked to their school-managed Google account for secure login.
If you grant permission, YouHue may also access classroom-related data (e.g., class rosters, assignments, announcements) to enable our core features. This data is used only within the app to deliver YouHue’s educational functionality and is not shared with advertisers or sold to third parties.
We use the minimum scopes necessary to provide these features, and we do not use Google data for purposes unrelated to YouHue’s educational services.
We may update this Privacy Policy from time-to-time by posting a new version on the Services. You should check this page occasionally to ensure you are happy with any changes.
By using the sites and apps, you agree to any amendments we make to this policy. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we’ll provide prominent notice by posting a notice on the Service and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them. In addition, if we ever make significant changes to the types of personal information we collect from children, or how we use it, we will notify you in order to obtain parental consent or notice for those new practices.
We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Service. If you don’t agree with any changes to the Privacy Policy, you may terminate your account (although we’ll be sad to see you go!). By continuing to use the Service after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.
The Services may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
California Civil Code Section 1798.83 permits Subscribers of our software and services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send e-mail to support@youhue.com.
Some web browsers may transmit “Do Not Track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do if they receive these signals. YouHue currently does not respond to “Do Not Track” browser signals or similar mechanisms. If and when a standard is established, we may revise our policy on responding to these signals. Third parties may collect personal information about your online activities over time and across sites when you visit the Sites or use the YouHue Service.
Our Services are owned and operated by or on behalf of YouHue FZ-LLC, with offices at:
195, Ground Floor, Building 5,
Dubai Media City
P.O Box: 73030
Dubai, United Arab Emirates
If you have any questions about this Privacy Policy or our treatment of your Personal Information, please email us at support@youhue.com.
YouHue adheres to the U.S. Children’s Online Privacy Protection Act of 1998 (“COPPA”), Family Educational Rights and Privacy Act (FERPA), and EU’s GDPR in our websites, online services, and apps. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as Users 13 years old and above.
Please help us protect your children’s privacy by instructing them never to provide Personal Information (like their full name, e-mail address, etc.) without your permission.
If you have any concerns, please email us at support@youhue.com.
If you are under 13, you should get your parent’s, legal guardian’s, or school’s permission before giving out your contact information, like e-mail address or phone number, or any other Personal Information, to YouHue or to anyone else.
At YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”), we work hard to ensure that it is a safe place for our students, and protecting their data is a top priority. We believe you should always know what data we collect from you and how it’s used and shared.
YouHue is committed to being transparent with how we handle your information, in full compliance with laws that matter to you such as COPPA, FERPA, and the GDPR.
You should read this policy in full, but here are a few key points:
The following Privacy Policy (“Policy”) summarizes the various ways that YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”) uses the information you provide to us or we gather from you while you access or use the website at (the “Site”), our mobile applications (“App”), and our related sites and online services (collectively, the “Services”). It is our goal to provide you with information that is tailored to your individual needs and, at the same time, respect your privacy.
Please read this Policy carefully. Access to or use of any part of the Services will constitute your notice about our collection, use, and disclosure of your information in accordance with this Policy. If you do not wish for us to collect, use, and disclose your information in accordance with this Policy, please do not access or use the Services.
By using the Services, you are consenting to:
This policy applies to information we collect:
This Policy applies solely to information collected by us through the Services and does not apply to any third-party activities, including third-party websites linked from our Services, third-party social networking platforms or features we make available through our Services, or third-party ads displayed on our Services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.
YouHue is the responsible party or data controller regarding Personal Information collected through our Services. If you have any questions or concerns at any time about your data or privacy, please email us at support@youhue.com.
YouHue collects general and personal information about you when you use our Services and through other interactions and communications you have with us. We consider personal information to be any information about an identifiable individual or information that can be used to identify an individual, and includes “Personal Data” as that term is defined under the GDPR. We will only collect, use, and share your personal information in accordance with this Privacy Policy.
The statements we make regarding the information we collect from or about students and how we use this information applies equally to all students regardless of their age. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as students 13 years old and above.
We currently have two different levels of information:
Creating Educator Account: If a school or an educator chooses to use YouHue in school, they sign up for an educator account by providing their name, email address and password. They create or join their school and, in some cases, share an identification document with us for us to verify them as an educator of the chosen school. Multiple classrooms can be created, and multiple educators can be invited to join a school.
In our Services, educators can be verified into a school in two ways. Firstly, a school admin, appointed upon request to YouHue by an educator, is responsible for verifying educators at their school. The role of a school admin is designated based on a direct request to YouHue from an educator seeking to become an admin. Secondly, educators who are not school admins have the ability to automatically verify new educators when they invite them to join their class.
Our Admin Dashboard is designed for transparency, clearly indicating which educator or staff member verified each educator. This ensures accountability, so in the event an educator is incorrectly verified into a school, it’s possible to identify and address the responsible party. Additionally, when the YouHue team verifies an educator into a school, this action is made visible to all the school admins, maintaining a high level of clarity and oversight in the verification process.
Creating Student Account: Student accounts on YouHue can be set up in two ways:
Both methods are designed with student privacy and security in mind, adhering to our commitment to protect student data in compliance with COPPA and other relevant privacy laws. For more information on school consent, please see the FTC’s COPPA FAQ’s.
HOW DOES YOUHUE PROTECT CHILDREN’S PERSONAL INFORMATION?
Protecting children’s privacy is of utmost priority to us. We take many special precautions to protect the privacy of children:
YouHue is a platform that allows Students to share information about their current moods to an Educator. Students’ mood logs may be shared with their teachers, school counselors, or school leaders at the school’s discretion or by seeking parental consent. That is all. No personal information about students will be made public, ever.
We only keep a Student’s personal information for as long as their account is active unless we are required by law to retain it or to enforce our Terms. We follow two principles for Student accounts deletion:
There are currently two categories of Users on our Service: Educator and Student.
For Educator, we collect and store the following types of information:
Educator Name and Email — We collect the name and email of educator, when they sign up for our Services, register interest on our website, contact us on our website, or when existing educators invite other educators in their school from within the app. We use the emails to keep in touch with our educators about our Services and ask them for feedback on how we’re doing and how else we can help.
Password — Educators create a password on YouHue to secure their account and log in privately. They do this when signing up, or by using the password reset feature.
School/Organization Information — A teacher, school leader, or counselor provides the name of their school or organization when creating their school upon sign up. This info is associated with their accounts and with student accounts. Having school information helps us create connections within a school community to support program implementation and it helps us associate each teacher, student, and class with the correct school community.
Educator identification document – Sometimes we will need to verify that the educator joining a new or an existing school belongs to the school they are requesting to join. For this, we collect educators’ school ID or any form of documentation that shows their name, title and school.
When you choose to provide us with your personal information through the Service in some other manner (e.g., when you send us an email asking a question, submit a support request, participate in a video testimonial about our Service, or choose to participate in any research efforts with YouHue to improve the Service).
For Student, we collect and store the following types of information:
Student First and Last Name (or first name + last initial, or simply initials) – It is up to the educators what name they want to register their student as. It is for the educators to identify each of their students on YouHue and so students can see their educators on YouHue. Educators enter students’ names themselves in the YouHue Admin Dashboard. Student names are only used in the app and the reports downloaded by educators, or emails sent to educators or if educators send a login instructions email to the student.
Mood logs — YouHue uses mood tracking to help students understand emotions and communicate them to their educators. Each mood log consists of a mood name, mood tags, mood description (as entered by the student) and a date/time. Logs are stored in the student’s journal so they can reflect on logs to understand the causes and effects of emotions. Logs are also shared with the student’s educators to help them understand the student’s needs, as well as how they can better connect for learning and wellness.
Like most web-based services, we (or our service providers) may automatically receive and log information on our server logs from your browser or your device when you use the Service. For example, this could include the frequency and duration of your visits to YouHue. If you use YouHue on different devices, we may link the information we collect from those different devices to help us provide a consistent Service across your different devices. If we combine any automatically collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy.
The technologies and information we automatically collect include:
We may use the Information we collect to:
We will not use your Information to:
We do not sell or rent any of your (or your student’s) personal information to any third-party for any purpose – including for advertising or marketing purposes. We use the information we collect from you to provide you with the best YouHue experience.
YouHue does not sell or rent your (or your student’s) personal information to any third party for any purpose – including for advertising or marketing purposes. Targeted advertising is not permitted on YouHue. Furthermore, we do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:
This refers to disclosures to our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out below.
We may disclose your Information:
We take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Information. We store all the Information you provide on our secure (password- and firewall-protected) servers. In addition, your YouHue account is protected by a password. We will not ask you for your password except when you log into YouHue. You can help us protect against unauthorized access to your account by keeping your password secret at all times.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical, and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
Data transmission over the internet is inherently insecure, and we cannot guarantee the full security of data sent over the internet. Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% sure. Outages, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.youhue.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
YouHue is hosted in the United States. If you use the Service from the European Union, or any other region with laws governing data collection, protection and use that may differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States. Where we transfer, store and process your personal information outside of the European Union or EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws.
By using the Service, you consent to the transfer of your personal information outside your home jurisdiction, including to the United States, and to the storage of your personal information in the United States, for the purpose of hosting, using and processing the personal information in accordance with this Privacy Policy. You further acknowledge that these countries may not have the same data protection laws as the country from which you provided your personal information. You have the right to withdraw your consent at any time by contacting us as described in the “Contact Us” section below.
YouHue aims to provide you with easy access to any personal information we have collected about you. If that information is incorrect, we give you easy ways to update it, or to delete it, unless we must keep that information for legitimate business or legal purposes.
You may update, correct, or delete some of your (or your Student’s) profile information or your preferences at any time by logging into your account on YouHue and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update, correct, or delete certain personal information that you have provided to us by contacting us at support@youhue.com. We will respond to your request within 48 hours. Please note that while your changes may be reflected promptly in active content, users that have previously accessed the content may still have access to old copies cached on their device or may have copied and stored your content. In addition, we may retain a backup copy of the prior version for a limited period or for legal purposes.
If you ever want to delete your YouHue account, you can do that at any time by contacting us at support@youhue.com. Student accounts can be deleted by you from within your admin dashboard.
When you delete your account, we delete your profile information and any other content you provide in your profile (such as your email address). Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account.
If you registered on YouHue, provided an email to us, or otherwise opted-in to receive communications from us, we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Service, and information regarding products, features or services from YouHue. These communications may include, but are not limited to, social media updates, push notifications, email, and postal mail. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise during business.
We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful. You can always unsubscribe from receiving any of our email or other communications whenever you’d like by clicking the “Unsubscribe” link at the bottom of any YouHue email, or by sending an email to support@youhue.com.
We may update this Privacy Policy from time-to-time by posting a new version on the Services. You should check this page occasionally to ensure you are happy with any changes.
By using the sites and apps, you agree to any amendments we make to this policy. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we’ll provide prominent notice by posting a notice on the Service and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them. In addition, if we ever make significant changes to the types of personal information we collect from children, or how we use it, we will notify you in order to obtain parental consent or notice for those new practices.
We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Service. If you don’t agree with any changes to the Privacy Policy, you may terminate your account (although we’ll be sad to see you go!). By continuing to use the Service after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.
The Services may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
California Civil Code Section 1798.83 permits Subscribers of our software and services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send e-mail to support@youhue.com.
Some web browsers may transmit “Do Not Track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do if they receive these signals. YouHue currently does not respond to “Do Not Track” browser signals or similar mechanisms. If and when a standard is established, we may revise our policy on responding to these signals. Third parties may collect personal information about your online activities over time and across sites when you visit the Sites or use the YouHue Service.
Our Services are owned and operated by or on behalf of YouHue FZ-LLC, with offices at:
195, Ground Floor, Building 5,
Dubai Media City
P.O Box: 73030
Dubai, United Arab Emirates
If you have any questions about this Privacy Policy or our treatment of your Personal Information, please email us at support@youhue.com.
YouHue adheres to the U.S. Children’s Online Privacy Protection Act of 1998 (“COPPA”), Family Educational Rights and Privacy Act (FERPA), and EU’s GDPR in our websites, online services, and apps. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as Users 13 years old and above.
Please help us protect your children’s privacy by instructing them never to provide Personal Information (like their full name, e-mail address, etc.) without your permission.
If you have any concerns, please email us at support@youhue.com.
If you are under 13, you should get your parent’s, legal guardian’s, or school’s permission before giving out your contact information, like e-mail address or phone number, or any other Personal Information, to YouHue or to anyone else.
At YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”), we work hard to ensure that it is a safe place for our students, and protecting their data is a top priority. We believe you should always know what data we collect from you and how it’s used and shared.
YouHue is committed to being transparent with how we handle your information, in full compliance with laws that matter to you such as COPPA, FERPA, and the GDPR.
You should read this policy in full, but here are a few key points:
The following Privacy Policy (“Policy”) summarizes the various ways that YouHue FZ-LLC (“YouHue,” “we,” “us,” “our,”) uses the information you provide to us or we gather from you while you access or use the website at (the “Site”), our mobile applications (“App”), and our related sites and online services (collectively, the “Services”). It is our goal to provide you with information that is tailored to your individual needs and, at the same time, respect your privacy.
Please read this Policy carefully. Access to or use of any part of the Services will constitute your notice about our collection, use, and disclosure of your information in accordance with this Policy. If you do not wish for us to collect, use, and disclose your information in accordance with this Policy, please do not access or use the Services.
By using the Services, you are consenting to:
This policy applies to information we collect:
This Policy applies solely to information collected by us through the Services and does not apply to any third-party activities, including third-party websites linked from our Services, third-party social networking platforms or features we make available through our Services, or third-party ads displayed on our Services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.
YouHue is the responsible party or data controller regarding Personal Information collected through our Services. If you have any questions or concerns at any time about your data or privacy, please email us at support@youhue.com.
YouHue collects general and personal information about you when you use our Services and through other interactions and communications you have with us. We consider personal information to be any information about an identifiable individual or information that can be used to identify an individual, and includes “Personal Data” as that term is defined under the GDPR. We will only collect, use, and share your personal information in accordance with this Privacy Policy.
The statements we make regarding the information we collect from or about students and how we use this information applies equally to all students regardless of their age. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as students 13 years old and above.
We currently have two different levels of information:
Creating Educator Account: If a school or an educator chooses to use YouHue in school, they sign up for an educator account by providing their name, email address and password. They create or join their school and, in some cases, share an identification document with us for us to verify them as an educator of the chosen school. Multiple classrooms can be created, and multiple educators can be invited to join a school.
In our Services, educators can be verified into a school in two ways. Firstly, a school admin, appointed upon request to YouHue by an educator, is responsible for verifying educators at their school. The role of a school admin is designated based on a direct request to YouHue from an educator seeking to become an admin. Secondly, educators who are not school admins have the ability to automatically verify new educators when they invite them to join their class.
Our Admin Dashboard is designed for transparency, clearly indicating which educator or staff member verified each educator. This ensures accountability, so in the event an educator is incorrectly verified into a school, it’s possible to identify and address the responsible party. Additionally, when the YouHue team verifies an educator into a school, this action is made visible to all the school admins, maintaining a high level of clarity and oversight in the verification process.
Creating Student Account: Student accounts on YouHue can be set up in two ways:
Both methods are designed with student privacy and security in mind, adhering to our commitment to protect student data in compliance with COPPA and other relevant privacy laws. For more information on school consent, please see the FTC’s COPPA FAQ’s.
HOW DOES YOUHUE PROTECT CHILDREN’S PERSONAL INFORMATION?
Protecting children’s privacy is of utmost priority to us. We take many special precautions to protect the privacy of children:
YouHue is a platform that allows Students to share information about their current moods to an Educator. Students’ mood logs may be shared with their teachers, school counselors, or school leaders at the school’s discretion or by seeking parental consent. That is all. No personal information about students will be made public, ever.
We only keep a Student’s personal information for as long as their account is active unless we are required by law to retain it or to enforce our Terms. We follow two principles for Student accounts deletion:
There are currently two categories of Users on our Service: Educator and Student.
For Educator, we collect and store the following types of information:
Educator Name and Email — We collect the name and email of educator, when they sign up for our Services, register interest on our website, contact us on our website, or when existing educators invite other educators in their school from within the app. We use the emails to keep in touch with our educators about our Services and ask them for feedback on how we’re doing and how else we can help.
Password — Educators create a password on YouHue to secure their account and log in privately. They do this when signing up, or by using the password reset feature.
School/Organization Information — A teacher, school leader, or counselor provides the name of their school or organization when creating their school upon sign up. This info is associated with their accounts and with student accounts. Having school information helps us create connections within a school community to support program implementation and it helps us associate each teacher, student, and class with the correct school community.
Educator identification document – Sometimes we will need to verify that the educator joining a new or an existing school belongs to the school they are requesting to join. For this, we collect educators’ school ID or any form of documentation that shows their name, title and school.
When you choose to provide us with your personal information through the Service in some other manner (e.g., when you send us an email asking a question, submit a support request, participate in a video testimonial about our Service, or choose to participate in any research efforts with YouHue to improve the Service).
For Student, we collect and store the following types of information:
Student First and Last Name (or first name + last initial, or simply initials) – It is up to the educators what name they want to register their student as. It is for the educators to identify each of their students on YouHue and so students can see their educators on YouHue. Educators enter students’ names themselves in the YouHue Admin Dashboard. Student names are only used in the app and the reports downloaded by educators, or emails sent to educators or if educators send a login instructions email to the student.
Mood logs — YouHue uses mood tracking to help students understand emotions and communicate them to their educators. Each mood log consists of a mood name, mood tags, mood description (as entered by the student) and a date/time. Logs are stored in the student’s journal so they can reflect on logs to understand the causes and effects of emotions. Logs are also shared with the student’s educators to help them understand the student’s needs, as well as how they can better connect for learning and wellness.
Like most web-based services, we (or our service providers) may automatically receive and log information on our server logs from your browser or your device when you use the Service. For example, this could include the frequency and duration of your visits to YouHue. If you use YouHue on different devices, we may link the information we collect from those different devices to help us provide a consistent Service across your different devices. If we combine any automatically collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy.
The technologies and information we automatically collect include:
We may use the Information we collect to:
We will not use your Information to:
We do not sell or rent any of your (or your student’s) personal information to any third-party for any purpose – including for advertising or marketing purposes. We use the information we collect from you to provide you with the best YouHue experience.
YouHue does not sell or rent your (or your student’s) personal information to any third party for any purpose – including for advertising or marketing purposes. Targeted advertising is not permitted on YouHue. Furthermore, we do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:
This refers to disclosures to our employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out below.
We may disclose your Information:
We take all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Information. We store all the Information you provide on our secure (password- and firewall-protected) servers. In addition, your YouHue account is protected by a password. We will not ask you for your password except when you log into YouHue. You can help us protect against unauthorized access to your account by keeping your password secret at all times.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical, and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
Data transmission over the internet is inherently insecure, and we cannot guarantee the full security of data sent over the internet. Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% sure. Outages, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.youhue.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
YouHue is hosted in the United States. If you use the Service from the European Union, or any other region with laws governing data collection, protection and use that may differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States. Where we transfer, store and process your personal information outside of the European Union or EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws.
By using the Service, you consent to the transfer of your personal information outside your home jurisdiction, including to the United States, and to the storage of your personal information in the United States, for the purpose of hosting, using and processing the personal information in accordance with this Privacy Policy. You further acknowledge that these countries may not have the same data protection laws as the country from which you provided your personal information. You have the right to withdraw your consent at any time by contacting us as described in the “Contact Us” section below.
YouHue aims to provide you with easy access to any personal information we have collected about you. If that information is incorrect, we give you easy ways to update it, or to delete it, unless we must keep that information for legitimate business or legal purposes.
You may update, correct, or delete some of your (or your Student’s) profile information or your preferences at any time by logging into your account on YouHue and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update, correct, or delete certain personal information that you have provided to us by contacting us at support@youhue.com. We will respond to your request within 48 hours. Please note that while your changes may be reflected promptly in active content, users that have previously accessed the content may still have access to old copies cached on their device or may have copied and stored your content. In addition, we may retain a backup copy of the prior version for a limited period or for legal purposes.
If you ever want to delete your YouHue account, you can do that at any time by contacting us at support@youhue.com. Student accounts can be deleted by you from within your admin dashboard.
When you delete your account, we delete your profile information and any other content you provide in your profile (such as your email address). Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account.
If you registered on YouHue, provided an email to us, or otherwise opted-in to receive communications from us, we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Service, and information regarding products, features or services from YouHue. These communications may include, but are not limited to, social media updates, push notifications, email, and postal mail. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise during business.
We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful. You can always unsubscribe from receiving any of our email or other communications whenever you’d like by clicking the “Unsubscribe” link at the bottom of any YouHue email, or by sending an email to support@youhue.com.
We may update this Privacy Policy from time-to-time by posting a new version on the Services. You should check this page occasionally to ensure you are happy with any changes.
By using the sites and apps, you agree to any amendments we make to this policy. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we’ll provide prominent notice by posting a notice on the Service and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them. In addition, if we ever make significant changes to the types of personal information we collect from children, or how we use it, we will notify you in order to obtain parental consent or notice for those new practices.
We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Service. If you don’t agree with any changes to the Privacy Policy, you may terminate your account (although we’ll be sad to see you go!). By continuing to use the Service after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.
The Services may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
California Civil Code Section 1798.83 permits Subscribers of our software and services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send e-mail to support@youhue.com.
Some web browsers may transmit “Do Not Track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do if they receive these signals. YouHue currently does not respond to “Do Not Track” browser signals or similar mechanisms. If and when a standard is established, we may revise our policy on responding to these signals. Third parties may collect personal information about your online activities over time and across sites when you visit the Sites or use the YouHue Service.
Our Services are owned and operated by or on behalf of YouHue FZ-LLC, with offices at:
195, Ground Floor, Building 5,
Dubai Media City
P.O Box: 73030
Dubai, United Arab Emirates
If you have any questions about this Privacy Policy or our treatment of your Personal Information, please email us at support@youhue.com.
YouHue adheres to the U.S. Children’s Online Privacy Protection Act of 1998 (“COPPA”), Family Educational Rights and Privacy Act (FERPA), and EU’s GDPR in our websites, online services, and apps. Accordingly, where this Privacy Policy references Users as “students”, “student”, “children”, “child” or any information collected from or about them, our Privacy Policy applies to Users under 13 years old as well as Users 13 years old and above.
Please help us protect your children’s privacy by instructing them never to provide Personal Information (like their full name, e-mail address, etc.) without your permission.
If you have any concerns, please email us at support@youhue.com.
If you are under 13, you should get your parent’s, legal guardian’s, or school’s permission before giving out your contact information, like e-mail address or phone number, or any other Personal Information, to YouHue or to anyone else.
